The Library's Continuous Improvement Fieldbook
29 Ready-to-use ToolsBook - 2003
Using these continuous improvement tools, mapped to the specific out-comes needed, your library team will consistently add value to its community, make a difference to customers, and improve services. The material for this book grew out of the co-authors' work over the past three years with the Indiana Continuous Improvement Initiative, a new approach to library planning and management that incorporates systems thinking models, sponsored by the state's Library Federation.
Publisher: Chicago : American Library Association, 2003
Branch Call Number: PC 025.1 Lau 3558ad 1
Characteristics: ix, 133 p. :,ill